Industry

AI for Tradies

Missed calls cost tradies more work than any other industry. AI receptionists, instant quote follow-up and automated booking recover the jobs you're losing after 5pm.

Why tradies lose more work to missed calls than any other industry

The average Australian trade business misses 30–40% of inbound calls. Most of those calls happen between 7am and 9am, at lunch, and after 4pm — the exact windows when you're on the tools, driving between sites, or quoting.

A missed call in trades isn't a "call back later." Homeowners and property managers ring three tradies in a row. Whoever answers first wins the job. The next two never hear back — not because the customer was rude, but because they already booked someone.

That's the real cost. Not the ring you missed. The job you never knew existed.

The AI stack we deploy for trade businesses

We install four systems for tradies, in this order:

1. AI receptionist that answers every call in your business's voice, qualifies the job type, captures location and urgency, and books it into your calendar.

2. Missed-call text-back that fires within 12 seconds of any unanswered call — with a link to book, a photo request, or a quick reply.

3. Quote follow-up sequences across SMS and email that keep every quote warm until it's signed or declined. No more quotes rotting in the inbox.

4. Review automation that asks every completed job for a Google review at the moment they're happiest — right after invoice payment.

What this looks like in a typical week

A roofing company we work with was missing 60+ calls a month. After deploying the AI receptionist and missed-call text-back, they recovered 47 of those 60 calls in the first month — 18 of which turned into paying jobs.

A sparky in Brisbane was quoting fast but losing to slower competitors because he didn't follow up. Automated 3-touch quote follow-up added 12 signed jobs in the first 60 days from quotes that would've gone cold.

This isn't theoretical. It's the same handful of automations, deployed in the right order.

Frequently asked

Will an AI receptionist sound like a robot to my customers?+

No. Modern AI voices are indistinguishable from a real receptionist in short calls. We train it on your business, your services and your pricing, so it sounds like a member of the team — not a script.

What happens if the AI can't answer a question?+

It captures the caller's details, tells them you'll ring back with an accurate answer, and sends you an SMS with the summary. You call back with context — not from cold.

How long does it take to set up?+

Standard trade deployments take 5–10 business days from kickoff to live. We handle the phone routing, the CRM integration and the scripts.

What does it cost compared to hiring a receptionist?+

A full-time receptionist in Australia is $55K+ per year. Our AI receptionist runs at a fraction of that and never misses a shift, a call or a Saturday.