How Do I Stop Losing Leads?

The three places leads leak

Leads don't leak from one place — they leak from three, and most businesses only patch one. The three leaks are: unanswered calls, slow first replies, and follow-up that dies after email number two.

Fix any single one and you'll see a lift. Fix all three and you'll stop wondering where your marketing spend went.

Leak 1: Unanswered calls

The average SMB misses 30% of inbound calls. Those calls are the hottest leads you get — someone bothered to pick up a phone. Fix with an AI receptionist + missed-call text-back. Cost of fix: less than one recovered job per month.

Leak 2: Slow first reply

If you reply to inbound enquiries in more than 5 minutes, your conversion is roughly 9x lower than a competitor replying inside 5 minutes. Fix with a speed-to-lead automation that acknowledges every enquiry inside 60 seconds.

Leak 3: Follow-up dies at email two

Most sales are lost between touch 2 and touch 7 — not in the pitch. AI follow-up sequences across SMS, email and voice keep every warm lead moving for 30–60 days without anyone remembering to send the next message.