About ZJ
Helping Australian businesses reclaim their time through AI.
Every business owner knows the feeling of being trapped inside their own business. Endless admin, leads that never get a fast response, repetitive work and never enough hours in the day.
We build AI agents, intelligent systems and automated workflows that remove those bottlenecks — so you can respond faster, work smarter and keep growing without adding to the workload.
Cairns HQ · Serving every state in Australia
Founder
Zac Wilkes
Meet The Founder
More freedom. Not more software.
I'm Zac — a Cairns local who has felt exactly what most of our clients are feeling. The best part of this work isn't the technology; it's the phone call a few weeks after launch when someone tells me they got their weekend back.
I only build AI that solves a real problem in your business. If a system doesn't answer enquiries faster, remove hours of admin or take pressure off your team, it shouldn't exist. No outsourcing either — every build is engineered in-house, personally, to the standard I'd want in my own business.
The goal has never been to sell you more software. It's to give you back the time and headspace you started your business for in the first place.
Our Story
I started a business for freedom. I built myself another job.
I originally started a business because I wanted freedom. I didn't want to work for someone else and I wanted control over my own schedule.
What Actually Happened
I ended up creating another job for myself. The business depended on me for everything — every enquiry, every task, every piece of admin, every follow-up, every problem. If I stopped working, the business stopped moving.
The Turning Point
That changed completely when I found AI automation. I realised businesses shouldn't rely on people doing repetitive work all day. Technology should handle the repetitive processes so people can focus on growing the business.
That's the reason ZJ Marketing exists. Now we help other business owners experience that same freedom by building AI systems that keep working around the clock — whether you're a solo operator in Cairns or an enterprise team running multiple sites.
Our Mission
Remove the repetitive work. Give the time back.
Our mission is simple: help businesses remove repetitive work through intelligent AI systems.
We believe business owners should spend less time buried in administration and more time growing their business. Every system we build is designed to eliminate wasted hours, improve response times, lift efficiency and keep working long after the workday ends.
What We Actually Do
Practical systems. Real outcomes.
AI Receptionists
Never miss another enquiry. Calls answered instantly, appointments booked, details captured — running 24/7, including the hours you're not.
Lead Qualification
Enquiries are qualified automatically. Serious buyers are filtered from tyre-kickers and the information you need is collected before the lead reaches you.
Speed to Lead
Respond in seconds instead of hours. You stop losing customers to the competitor who simply replied first.
Workflow Automation
Repetitive admin removed, internal processes automated and your software connected — so your team spends their day on higher-value work.
Custom AI Systems
Every business runs differently. We build around your existing workflows rather than forcing you into generic software.
Why It Matters
The cost of manual work.
AI isn't here to replace your people. It removes the repetitive work so your people can spend their time on work that's actually worth their hours.
Hours lost to admin
Owners spending their week on paperwork, data entry and follow-ups instead of the work that actually grows the business.
Leads going cold
An enquiry that waits hours for a reply has usually already spoken to someone else.
Repetitive team tasks
Skilled staff doing the same manual steps every day, at real cost to your payroll and their focus.
Growth that stalls
More volume means more manual work — so scaling means hiring, not improving.
What We Stand For
How we work with every client.
Honesty
No hype and no unrealistic promises. Just practical AI systems with results you can measure.
Partnership
We don't disappear after launch. We work alongside you to keep the systems delivering value.
Innovation
The technology moves quickly. We keep improving what we build so your business stays ahead of it.
Simplicity
AI should simplify your business, not complicate it. Everything we build is easy to use and easy to understand.
Results
Every automation should save time, improve efficiency or increase revenue. If it can't do one of those, we don't build it.
Our Stack
Premium tools. Custom engineering.
n8n
Workflow orchestration
Anthropic
Claude reasoning models
OpenAI
GPT & embeddings
Custom Builds
In-house engineered systems
Industries We Serve
Built for the businesses that power Australia.
From single-location small businesses to multi-site enterprises — every system is scoped to the size and stage you're at.
Real Estate
Trades
Construction
Healthcare
Professional Services
Ecommerce
Hospitality
Australia Wide
Cairns based. Serving every state.
We build and manage AI systems for clients Australia wide — Brisbane, Sydney, Melbourne, Perth, Adelaide, Hobart, Darwin, Canberra and every regional market in between. Small business, mid-market or enterprise: same founder-led delivery, remote-first, no time-zone excuses.
How We Work
A simple, structured 4-step process.
Free Audit
We map your goals, current systems and biggest bottlenecks. No pitch — just clarity.
Drafted Build
We design and build the draft so you see exactly what you're getting before paying.
Refine & Launch
Copy, integrations and automations — then we push it live and connect everything.
Support & Scale
Ongoing support and optimisation as your business and traffic grow.
Credentials & Trust
Real people. Real accountability.
Founder
Zac Wilkes
info@zjmarketingandautomation.com.au
Phone
0432 576 581
Business Address
Cairns HQ · Australia wide · SMB to enterprise
Profile coming soon
Case Studies
Publishing shortly
Frequently Asked
Answers to the questions that matter.
The Next Step
Imagine running your business without the repetitive work.
Whether you're losing leads to slow response times, drowning in admin or looking to scale without adding overheads, we can build the AI systems that clear the bottlenecks holding your business back.
The Difference
WHY ZJ MARKETING & AUTOMATION
Built specifically for Australian businesses
Built for Australian business conditions, local workflows and the way your customers actually communicate.
Australian Spam Act compliant
Every automated message and follow-up is built to comply with Australian spam and privacy laws.
Fast Turn Around Time
Most systems move from audit to live in weeks, not months — without cutting corners on quality.
Ongoing support included
You're not left with a login and a help article. We refine, monitor and support the systems as you grow.
Built specifically for Australian businesses
Built for Australian business conditions, local workflows and the way your customers actually communicate.
Australian Spam Act compliant
Every automated message and follow-up is built to comply with Australian spam and privacy laws.
Fast Turn Around Time
Most systems move from audit to live in weeks, not months — without cutting corners on quality.
Ongoing support included
You're not left with a login and a help article. We refine, monitor and support the systems as you grow.