Service

AI Receptionist

An AI voice that answers every call, qualifies the caller and books them in — even at 2am.

What an AI receptionist actually does

An AI receptionist answers every inbound call in your business's voice, 24/7. It greets the caller, asks the questions your reception would ask, captures the reason for the call, checks live availability, and books straight into your calendar. If the request is outside its scope, it takes a message and pages the right person.

Unlike a menu tree or voicemail, it's a conversation — natural, uninterrupted and handled in seconds. Callers rarely realise they're not talking to a person.

Where it earns its keep

The wins come from three places: after-hours coverage (calls you'd have lost), overflow coverage (calls that would've gone to voicemail during busy periods), and admin coverage (routine calls your receptionist shouldn't be spending 4 minutes on).

A typical Australian SMB recovers 20–60 booked appointments per month from calls that would previously have gone to voicemail.

What we configure during setup

We train the voice on your services, pricing, service area and FAQs. We set your escalation rules — what it should handle, what it should route. We integrate it with your calendar, CRM and SMS. Then we run it in shadow mode alongside your existing reception before switching over.