Service
Review Automation
The right ask at the right moment, automated. More reviews without the awkward manual chase.
Why review timing matters more than review volume
The single biggest driver of review conversion is timing. Ask at the wrong moment (three days later, generic email) — you get 2%. Ask at the right moment (right after value delivered, personalised, one tap) — you get 30%+.
How we automate the ask
Trigger fires at the moment of highest satisfaction (post-appointment, post-invoice, post-checkout). SMS with the customer's name and a direct Google review link. Optional pre-screen for detractors so bad experiences route to you privately, not publicly.
Frequently asked
Is pre-screening allowed?+
Gating reviews by rating breaches Google's policy. We route unhappy customers to give private feedback but don't block them from reviewing — they choose.
How many extra reviews should we expect?+
Typically 10–40+ per month depending on customer volume, up from single-digit baselines.
See what this looks like in your business
Book a free 15-minute audit. We'll map the highest-ROI system to deploy first.
Get your free system auditBest for
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ReadAI for Hospitality & Tourism
Hospitality can't afford to miss a phone call at service time. AI takes bookings, answers FAQs, and follows up guests for reviews automatically.
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