Bottleneck — Real Estate
Property Management Admin Automation
Property management runs on repetitive workflows — arrears letters, inspection scheduling, maintenance triage, end-of-lease. Every one of them is a rules-based task the PM team should not be spending their day on.
Sales agents complain about paperwork. PMs live inside it. A modern PM team can only realistically manage 120-160 properties without automation; with automation, 200-250 per PM is achievable without a drop in service quality.
The four workflows that produce the biggest lift
- **Rent arrears escalation.** Automated day-3, day-7 and day-14 messages compliant with state RTA requirements. Non-payment triggers the PM only when action is required.
- **Routine inspection scheduling.** The system offers three inspection windows to the tenant, books the confirmed one, and syncs to the PM's calendar.
- **Maintenance triage.** Tenant lodges a request → the system classifies urgency and category → routes to the pre-approved tradesperson for that category, with the landlord notified per their preference threshold.
- **End-of-lease workflow.** 90-day notice, 60-day notice, exit inspection scheduling, bond return checklist — all in one flow.
Integration
Property Tree, PropertyMe and Console are the three Australian PM platforms we integrate with most. All expose enough API surface to run the workflows above without manual re-entry.
Common questions
Do arrears letters need to be from a human?
No — as long as they comply with your state's Residential Tenancies Act notice requirements. We build the templates to those requirements by state.
Can we set landlord notification thresholds?
Yes. Some landlords want to hear about a $150 repair; others do not want to hear about anything under $500. That is configured per landlord and respected on every maintenance job.
Book a Free Automation Audit
30 minutes. No pitch. We map the specific bottleneck and quote real numbers.